Privacy Policy
The Real Decking Company (“Real Decking“) operates realdecking.co.za.
The Real Decking Company is committed to protecting the privacy of visitors to our website, subscribers to our newsletters, and those providing contact information. In addition, The Real Decking Company is opposed to unauthorized commercial e-mail delivery, otherwise known as spam.
If you have any questions or concerns regarding this Privacy and Spam Policy, or to report spam abuse, please send an e-mail to info@realdecking.co.za. It is The Real Decking Company’s policy to respect your privacy regarding any information we may collect while operating our websites.
HOW YOUR PERSONAL INFORMATION MAY BE USED
The Real Decking Company collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.
The Real Decking Company’s purpose in collecting non-personally identifying information is to better understand how The Real Decking Company’s visitors use its website. From time to time, The Real Decking Company may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
The Real Decking Company also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on realdecking.co.za blogs/sites. The Real Decking Company only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
The Real Decking Company may use your personal information in the following ways:
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To operate and maintain the website;
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To create your account, identify you as a user of the website, and customize the website to your account;
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To send you promotional information, such as newsletters. Each e-mail newsletter will provide information on how to opt-out of future mailings by unsubscribing;
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To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts;
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To respond to your comments or inquiries;
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To provide you with user support;
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To track and measure website performance;
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To process payment for purchases you make through The Real Decking Company;
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To protect, investigate, and deter against unauthorized or illegal activity;
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To review the effectiveness of our marketing programs and analyze other general demographic trends;
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To notify you of new information or services that may be of interest to you; or,
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To send promotional materials.
The Real Decking Company does not rent or sell your personally identifiable information with third-parties. We may, however, share your information with third-parties when we are authorized to share such information.
Third-party service providers
The Real Decking Company may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policy.
Tracking: The Real Decking Company uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns, clicks, and allow us to run tests to determine which pages result in the best actions. However, your personally identifiable information is not used by any of these tools. We use the following third-party service providers for tracking: Google Analytics: Privacy Policy.
Remarketing: The Real Decking Company uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, The Real Decking Company uses custom audiences based on e-mails of subscribers and customers. This allows us to present special offers for our products and services to you via Facebook. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing:
Facebook: Opt-out of Facebook remarketing here
Google: Opt-out of Google remarketing here
Contact Information and Website Support: We offer multiple ways to contact The Real Decking Company including contact forms, e-mails, and chat. If at any time, you attempt to contact us through a contact form, the information you provide will be stored on our servers.
Facebook Chat Widget: Privacy Policy.
Website Visitors
The Real Decking Company collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The Real Decking Company’s purpose in collecting non-personally identifying information is to better understand how The Real Decking Company’s visitors use its website. From time to time, The Real Decking Company may release non-personally-identifying information in the aggregate, e.g., by sharing results from a The Real Decking Company Facebook marketing campaign.
The Real Decking Company also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on realdecking.co.za blogs/sites.
The Real Decking Company only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to The Real Decking Company’s websites choose to interact with The Real Decking Company in ways that require The Real Decking Company to gather personally-identifying information. The amount and type of information that The Real Decking Company gathers depends on the nature of the interaction. For example, we ask visitors who sign up at realdecking.co.za to provide a username and email address.
Those who engage in transactions with The Real Decking Company are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, The Real Decking Company collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with The Real Decking Company. The Real Decking Company does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
The Real Decking Company may collect statistics about the behavior of visitors to its websites. The Real Decking Company may display this information publicly or provide it to others. However, The Real Decking Company does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
The Real Decking Company discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on The Real Decking Company’s behalf or to provide services available at The Real Decking Company’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using The Real Decking Company’s websites, you consent to the transfer of such information to them.
The Real Decking Company will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, The Real Decking Company discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when The Real Decking Company believes in good faith that disclosure is reasonably necessary to protect the property or rights of The Real Decking Company, third parties or the public at large.
If you are a registered user of a The Real Decking Company website and have supplied your email address, The Real Decking Company may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with The Real Decking Company and our products or services. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. The Real Decking Company takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. The Real Decking Company uses cookies to help The Real Decking Company identify and track visitors, their usage of The Real Decking Company website, and their website access preferences. The Real Decking Company visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using The Real Decking Company’s websites, with the drawback that certain features of The Real Decking Company’s websites may not function properly without the aid of cookies.
Business Transfers
If The Real Decking Company, or substantially all of its assets, were acquired, or in the unlikely event that The Real Decking Company goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of The Real Decking Company may continue to use your personal information as set forth in this policy.
RIGHTS RELATED TO YOUR PERSONAL DATA
Opt-out: You may opt-out of future e-mail communications by following the unsubscribe links in our e-mails. You may also notify us at info@realdecking.co.za to be removed from our mailing list.
Access: You may access the personal information we have about you by submitting a request to info@realdecking.co.za
Amend: You may contact us at info@realdecking.co.za to amend or update your personal information.
Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to info@realdecking.co.za
Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.
CHILDREN’S INFORMATION
The Real Decking Company does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that The Real Decking Company has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at info@realdecking.co.za and we will use our best efforts to promptly remove such information from our records.
SPAM POLICY
The Real Decking Company is strongly opposed to spam. We will only send e-mail to users that have explicitly requested to receive an e-mail from The Real Decking Company. Examples may include:
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Opt-in subscribers to the The Real Decking Company Newsletter
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Users that complete a contact form
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All communication will be related and relevant to what you have requested.
WEB LINKS
Occasionally, The Real Decking Company contains links to other sites. Please be aware that The Real Decking Company is not responsible for the privacy practices or the content of such other sites. We encourage our users to be aware when they leave our site to read the privacy and spam policies of each and every website that collects personally identifiable information. This Privacy and Spam Policy applies solely to information collected by The Real Decking Company.
HOW DO I CONTACT The Real Decking Company?
If you have any further questions or comments regarding the The Real Decking Company website or this Privacy and Spam Policy, you may contact info@realdecking.co.za